Building systems that scale. Leading teams that deliver.
Operations, sales, and strategy leader with 15+ years driving measurable revenue growth through process design, AI-powered workflow automation, Salesforce CRM architecture, and cross-functional team development. Open to relocation for the right opportunity.
I build the systems, tools, and teams that turn strategic goals into operational reality. Over 15 years I've moved from designer to project manager to Director — not by climbing a ladder, but by consistently identifying what was broken and fixing it.
At Monk's I didn't just sell projects — I engineered the workflows behind them. Custom Salesforce tooling built with AI assistance, Excel automation, quoting frameworks, cross-departmental operating cadences, full business cases with ROI models. I also built an AI-assisted material calculator from scratch that automated complex estimating — no engineering background, just applied problem-solving. The results followed: 79% personal growth earning a promotion, then 43% personal and 20% team growth as Director.
I'm now targeting Director of Operations, Sales Director, and Chief of Staff roles where I can apply that same systems-first mindset at broader scale — building infrastructure that lets organizations move faster and smarter. Open to relocation for the right opportunity.
Every number below is the outcome of a deliberate process change — not harder work, but smarter systems.
Three operational initiatives that demonstrate how I approach systems, strategy, and execution.
Identified bottlenecks in quoting, pipeline visibility, and performance tracking. Used AI (Claude) to accelerate the design and deployment of custom Salesforce and Excel tools that standardized workflows and surfaced real-time data for team and leadership. Also built a standalone AI-assisted material calculator that automated complex estimating. Drove adoption across the organization and established new data-informed decision-making practices.
Conceived and developed a full trade partnership program from scratch — market sizing, ROI model, financial projections, go-to-market strategy, and presentation materials for executive approval. Positioned the company to tap a new revenue channel through relationships with architects and interior designers.
Mapped the full end-to-end renovation project lifecycle — from lead generation through final delivery — documenting cross-functional dependencies, handoff points, and common failure modes. Created a foundation for identifying bottlenecks, improving team coordination, and onboarding new team members consistently.
Led operations, sales strategy, and team development across a multi-category renovation department spanning windows, doors, decking, flooring, and custom millwork. Owned full sales cycle from lead intake through close while building the systems and tooling to scale team performance.
Promoted to Director in 18 months for sustained outperformance — drove 79% YoY personal GP growth across 120+ projects by redesigning personal workflows and client engagement processes.
Managed 120+ annual projects using AutoCAD, SketchUp, and 20/20 Design. Earned promotion through consistent focus on profitable execution and client experience.
Led end-to-end design-to-delivery operations. Implemented bi-weekly tracking cadences that reduced missed deadlines and improved client satisfaction.
Supported CEO on 50+ annual projects. Refined on-site delivery processes and produced client-ready documentation using AutoCAD and SketchUp.
I'm currently exploring Director of Operations, Sales Director, and Chief of Staff opportunities. If you're building something and need an operator who can build the systems, run the revenue motion, and leverage AI to move faster — I'd love to talk. Open to relocation for the right role.